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Sales employees care most about their jobs out of all workers in the office — here’s how the rest of your coworkers rank

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How engaged are you at work?

It’s official: Sales employees care the most about their jobs.

At least that’s what a recent survey of more than 169,000 workers across the US from employee engagement software company Quantum Workplace indicates.

More than 80% of sales employees who participated in the survey were found to be engaged in their work, while about 66% of all workers surveyed were found to be engaged.

In this study, engaged employees are defined as having and expressing highly favorable views of their organization, pursuing extra effort at work, and planning to stay with the institution.

Survey participants answered questions designed to gauge their engagement like “Do you plan to leave in the next year?” and “Do you think your CEO has a good vision for the company?” Each respondent was then assigned a score out of six, and employees who scored a five or six were considered engaged, as opposed to contributing, disengaged, and hostile.

Here is how 14 different fields rank for employee engagement:

14. Nursing and clinical

Nursing and clinical employees work in the healthcare industry caring for individual patients.

Percent of employees engaged: 56.79%

13. Manufacturing and production

Manufacturing and production employees work to produce all kinds of merchandise.

Percent of employees engaged: 60.79%

12. Healthcare and medical

Healthcare and medical employees work in the field of medicine to improve patient experiences and outcomes.

Percent of employees engaged: 61.71%

11. Customer service

Customer service employees work to help customers.

Percent of employees engaged: 64.69%

10. Facilities, maintenance, and security

Facilities, maintenance, and security employees work to ensure that an organization’s physical location is both secure and running efficiently.

Percent of employees engaged: 65.66%

9. Information technology

IT employees work to develop and maintain an organization’s technological and computer systems.

Percent of employees engaged: 70.48%

8. Operations and quality assurance

Operations and quality assurance employees oversee an organization’s production process, ensuring consistency, efficiency, and quality.

Percent of employees engaged: 70.91%

7. Administration and support

Administration and support employees can provide assistance in a range of areas, depending on the organization’s need.

Percent of employees engaged: 71.07%

6. Finance and accounting

Finance and accounting employees deal with an organization’s investments and financial information.

Percent of employees engaged: 71.12%

5. Research and development

Research and development employees work to innovate products and processes within an organization.

Percent of employees engaged: 71.85%

4. Consulting and project management

Consultants and project managers help teams and organizations achieve business goals by utilizing their own experience in a range of fields.

Percent of employees engaged: 77.56%

3. Marketing and advertising

Marketing and advertising focus on communicating an organization’s value and creating and attracting customers.

Percent of employees engaged: 78.41%

2. HR

Human resources employees oversee areas pertaining to human capital, including benefits and labor law compliance.

Percent of employees engaged: 80.41%

1. Sales

Sales employees sell an organization’s products and services.

Percent of employees engaged: 80.46%

Read more stories on Business Insider, Malaysian edition of the world’s fastest-growing business and technology news website.

✍ Sumber Pautan : ☕ Business InsiderBusiness Insider

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